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[English] ITIL® v5 Foundation

€ 920,- incl. VAT
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Introduction

Are you an expert or just starting out in the world of software and IT? Are you interested in the ITIL framework and would you like to discover the best practices for IT service management? With our ITIL® 5 Foundation e-learning course, you can further develop your skills and expertise, all from the comfort of your own home!

This training includes the exam. The ITIL® course is provided by Ammerlaan IT-training & Advies, an ATO of PeopleCert.

Chapters

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    #1 - ITIL®v5: Preview - 06m48s
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    #2 - Module 1: Core Concepts of Digital Product and Service Management 14m37s
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    #3 - Glossary
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    #4 - Module 2: Service Relationships 13m09s
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    #5 - Module 3: ITIL Value System 04m16s
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    #6 - Module 4: Governance 03m49s
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    #7 - Module 5: The ITIL Guiding Principles 14m35s
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    #8 - Module 6.1: ITIL Management Practices in Practice 18m00s
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    #9 - Module 6.2: The Value Chain and ITIL Management Practices 14m03s
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    #10 - Module 7: Mapping and Managing Value Streams 04m50s
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    #11 - Module 8: Continual improvement 05m34s
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    #12 - Module 9: The Four Dimensions of Product and Service Management 06m38s
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    #13 - Module 10: Integration of ITIL with Other Frameworks 03m53s
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    #14 - Exam Preparation

Teacher

Instructor picture
Mark Buikes ITIL Expert & Trainer
[English] ITIL® v5 Foundation
€ 920
Buy course
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